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Our Story &
Our Mission

Get to know the passion, people, and purpose behind Hetal Novelty – Hyderabad's most trusted gifting destination.

Our Store
Gift Crafting
Est.
2013
Hyd
✦ Who We Are

Born from a Passion
for Meaningful Gifting

Hetal Novelty was founded in 2013 with a simple yet powerful belief: every gift should tell a story. Located in Shop 19, Tech Park Commercial Hub, Gachibowli Main Road, Hyderabad, we began as a small novelty store with a big dream – to become the go-to destination for unique, personalized, and premium gifts in the region.

Over the past decade, we have grown into one of Hyderabad's most trusted and loved gifting stores. Our journey has been shaped by thousands of smiling customers, heartfelt moments, and the relentless pursuit of quality and creativity that defines everything we do.

From personalized keepsakes to large-scale corporate gifting projects, from wedding favors for intimate gatherings to festival gift hampers for corporate celebrations – we have been privileged to be part of some of life's most precious moments.

At Hetal Novelty, we don't just sell products. We craft experiences, create memories, and help people express what words alone often cannot.

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✦ Our Core Values

The Principles That
Drive Everything We Do

Our values aren't just words on a wall – they're the foundation of every product we create, every interaction we have, and every decision we make.

🎨
Creativity First

We believe imagination is the greatest gift. Our designs push creative boundaries to produce gifts that are truly one of a kind and deeply personal to the recipient.

💎
Uncompromising Quality

Every product that leaves our store passes rigorous quality checks. We use premium materials and skilled craftsmanship to ensure each item exceeds expectations.

❤️
Customer Delight

Your satisfaction is our greatest reward. We go above and beyond to understand your needs, provide personalized recommendations, and ensure you love every purchase.

🌱
Sustainability

We are committed to eco-friendly gifting. Our growing range of sustainable products helps you celebrate special occasions while caring for our planet.

🤝
Trust & Transparency

Honesty is the cornerstone of our business. From transparent pricing to accurate product descriptions, we build lasting relationships through integrity and trust.

🚀
Continuous Innovation

The gifting world evolves, and so do we. We constantly explore new trends, materials, and technologies to bring you the most exciting and contemporary novelty items.

Our Journey Through the Years

2013
The Beginning

Hetal Novelty was founded in Hyderabad with a small shop and big dreams. Our first collection featured 50 handpicked novelty items.

2015
Personalization Launch

Introduced our personalization service, allowing customers to customize gifts with names, photos and messages. Demand surged immediately.

2018
Corporate Division

Launched our dedicated corporate gifting division, partnering with 100+ companies across Hyderabad for bulk and branded gift orders.

2020
Online Presence

Expanded into e-commerce and digital channels, making Hetal Novelty accessible to customers across India with seamless online ordering.

2022
New Premises

Moved to our current flagship location at Tech Park Commercial Hub, Gachibowli – a larger, dedicated space showcasing our full collection.

2025
5000+ Happy Clients

Celebrated serving over 5,000 happy clients with 1,200+ products and a reputation as Hyderabad's premier novelty and gifting destination.

5000+
Happy Clients
1200+
Products
10+
Years Experience
100+
Corporate Partners
✦ Our Team

The Passionate People
Behind Hetal Novelty

Founder
Hetal Shah
Founder & CEO

With over 10 years of passion for creative gifts, Hetal founded the company with the vision to make gifting a truly personal and memorable experience.

Creative Director
Priya Agarwal
Creative Director

Priya leads our design and personalization team, bringing artistic vision and trend-forward thinking to every product we create and curate.

Operations Head
Rajesh Verma
Operations Manager

Rajesh ensures every order is fulfilled with precision and care, managing our supply chain, quality control, and timely delivery processes.

Customer Care
Ananya Singh
Customer Experience Lead

Ananya and her team are dedicated to providing exceptional support and guidance, ensuring every client has a seamless and delightful experience.