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Let's Connect

We'd love to hear from you. Reach out with your queries, custom requests, or just to say hello – we're always here to help.

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Visit Our Store

Shop 19, Tech Park Commercial Hub,
Gachibowli Main Road,
Hyderabad, Telangana 500032, India

We welcome walk-in customers and encourage you to visit for a personalized shopping experience.

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Call or WhatsApp Us

+91 97178 13579

Available Monday to Saturday, 9:00 AM – 8:00 PM.
Sunday: 10:00 AM – 6:00 PM.
WhatsApp messages are welcomed anytime.

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Email Us

info@hetalnovelty.shop

Send us your queries, bulk order requirements, customization requests, or feedback. We typically respond within 24 business hours.

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Business Hours

Monday – Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:00 PM
Public Holidays: 10:00 AM – 4:00 PM

Closed on select festival days. Please call ahead to confirm during holiday seasons.

Send Us a Message

Fill in the form below and our team will get back to you within 24 hours. For urgent matters, please call us directly.

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Message Sent Successfully!

Thank you for reaching out to Hetal Novelty! We have received your message and our team will get back to you within 24 business hours.

For urgent queries, feel free to call us at +91 97178 13579.

✦ Frequently Asked Questions

Common Questions
Answered for You

Do you offer personalized/custom gifting services?
Yes! Personalization is at the heart of what we do. We offer custom name engraving, photo printing, custom messages, and bespoke design services for all types of gifts. Share your idea with us and we'll make it happen.
What is the minimum order for bulk/corporate gifting?
Our minimum quantity for bulk orders is typically 50 units, though this varies by product. For corporate gifting programs, we offer special pricing for orders of 100+ units with dedicated account management support.
How long does production take for custom orders?
Standard customized orders take 7–14 business days from design approval. Complex or large bulk orders may require 14–21 days. We also offer express production for urgent requirements at an additional charge.
Do you deliver Pan India? What are the shipping charges?
Yes, we deliver across all major cities in India. Shipping charges depend on the order size, weight, and destination. Free shipping is available on qualifying orders. All shipping details are confirmed at the time of order placement.
Can I see a proof before production begins?
Absolutely! For all customized orders, we share a digital design proof via WhatsApp or email before production begins. Production starts only after your written approval of the proof.
What payment methods do you accept?
We accept cash, UPI (GPay, PhonePe, Paytm), NEFT/RTGS bank transfers, and all major credit/debit cards. For large orders, we require 50% advance payment with the balance due before delivery.